At SimpliSafe, our mission is to make every home secure.
We’ve pioneered a new way to make home the safest place on earth for everyone.
The SimpliSafe Story
In 2006, our co-founders Chad and Eleanor Laurans fundamentally changed the home security industry by introducing advanced, affordable and accessible home security solutions designed to make every home secure.
Fast forward to today – we protect more than four million people throughout the United States and United Kingdom, and our protection goes beyond burglary. We offer innovative, whole-home security solutions to our customers against everything from intruders to fires, water damage and more. Our products are designed to disappear into your home while blanketing it with protection.
We’re constantly innovating our products and services to provide our customers with next-level protection. From HD cameras and advanced sensors to our Fast Protect™ Monitoring service and 24/7 Live Guard Protection feature, we’re transforming home security from a reactive to a proactive service, stopping intruders in their tracks and enhancing our customers’ safety like never before.
We’re also a growing company with a team of 1,000+ led by our CEO Christian Cerda and work across several locations, including our headquarters and research & development facility in Boston, our monitoring and customer support centers in Richmond, VA, and our UK operations in Manchester, England. We’re primed to keep growing so that we can continue to disrupt the home security space, deliver innovative products and services to protect, and pursue our mission to make every home secure.
Please reach out to email@example.com to learn more!
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Professional Monitoring Plans
With Fast Protect™, customers get their alarms monitored 24/7 by expert monitoring agents, who dispatch emergency personnel, including police, firefighters and emergency medical services, as needed depending on the alarm event. For customers with camera products, they can opt-in to Video Verification, which can help get priority attention from first responders during verified emergencies. For customers with the Smart Alarm Wireless Indoor Camera, they can opt-into 24/7 live guard protection, allowing professional monitoring agents to see and speak to intruders directly.
Additionally, Fast Protect™ gives customers expanded control including third-party integrations with smart home devices (such as Amazon, Alexa, Apple Watch and August Smart Lock) and unlimited recording storage for up to 10 cameras.
With our Standard Monitoring plan, customers get their alarms monitored 24/7 by expert monitoring agents, who dispatch emergency personnel, including police, firefighters and emergency medical services, as needed depending on the alarm event. Customers are always contacted prior to dispatch being called for fire, intruder and panic alerts.
Additionally, customers are contacted for freeze and flood alerts; however, dispatch is not called. Cellular backup is included with the Standard Monitoring Plan.